Society
has evolved from the agrarian feudal society to a modern society driven by
business through technology, motivation and competition. The business unit has
been the driving force of this change and the pursuit of the creation of the
customer and the pursuit of profit have been at the forefront of business. In the
recent years, the issues of keeping in mind different stakeholders has come to
the forefront. Unfortunately, the developing countries have not yet grasped the
concept of business.
A
few entrepreneurs have emerged and the multi-nationals have come to fill the
void. The poor people in these countries have then been blamed for being poor
rather than enabling them understand what business is. There is so much effort
in developing entrepreneurship and possibly very little effort in helping the
people understand what business is.
The
need to integrate the poor people into business needs not to be re-emphasized
but many cures for startup and successful business have been provided without
providing the understanding the very concept of what business is.
To
understand the business, we need to understand the theory behind it hence this
proposition. The theory of the business is constituted by the mission of the
business, the productivity challenge and empowering the people that manage the
business. In religious literature, Jesus’ mission on earth has been most
enduring and most visible. This Easter weekend, Jesus’ mission on earth is
being remembered. No individual, no organization without a mission can claim to
exisit because it is the reason why that individual or that organization
exists. Those that are unable to articulate their missions drift hopelessly. From
the business perceptive must be very clear on why they are starting a business
not simply do something because another person is doing it. Business is anchored
in a mission.
It
is Peter Drucker who talked about the essence of business as creating a
customer. The customer will be the person to buy the products that you intend
to produce. Before ideas go onto paper, there must be visualization of who the
customer will be, who is going to buy, how does he buy, where does he buy from,
why does he buy among others. looking at the folks in the current side, without
the exposure of the dynamics of production, competition, demanding consumers,
there is no way the person in the
current side will figure out customers on a large scale. Without customers,
there is no business.
The
productivity challenge is the other determinant of the business. Productivity is
an expression of the efficiency of the organization. The input output
relationship. It is driven by technology and the quality of the workforce. It is
only when you are able to produce efficiently that you can sell your products
in the market competitively. Every business must therefore be highly
competitive.
While
the productivity challenge involves the effective utilization of resources, the
people who will do this are the fuel for the success of the business. Without motivated
people, without knowledgeable people, without skilled people, no business can
survive competition.
What
Africa needs is educating people about what business and bringing them in on
the theory of business.
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